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Psychology of Selling
Psychology of Selling

Brain wiring predicts preference for emotional versus logical persuasion

by Eric W. Dolan
November 27, 2025
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Marketing professionals and business leaders have long grappled with a fundamental question regarding human behavior. When a consumer faces a choice, do they listen to their head or their heart? Some individuals pore over technical specifications and functional benefits. Others respond to the feelings, aesthetics, or excitement a product evokes. This dichotomy drives advertising strategies, yet the biological roots of these preferences remain partially obscured.

A investigation published in Cerebral Cortex in 2022 sought to map the neural architecture behind these decisions. The researchers wanted to understand if a preference for emotional versus logical appeals is merely a learned habit or if it is reflected in the brain’s intrinsic wiring. Simone Di Plinio and a team of researchers from the University G. d’Annunzio of Chieti-Pescara in Italy, along with colleagues from Cardiff University, designed an experiment to answer this. They explored whether the brain’s resting connections could predict if a person would be swayed by an emotional pitch or a factual one.

Investigating the Roots of Persuasion

The research team built their study around a well-known psychological concept called the “structural matching effect.” This principle suggests that persuasion is most effective when the content of a message aligns with an individual’s personality. Two specific personality traits sit at the center of this dynamic.

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The first is the “Need for Affect” (NFA). This trait describes the degree to which a person approaches or avoids situations that induce emotion. Individuals with high NFA tend to rely on feelings and intuition. The second is the “Need for Cognition” (NFC). This refers to a person’s tendency to engage in and enjoy effortful thinking. A person with high NFC prefers to analyze information and weigh the pros and cons before forming an attitude.

Previous studies established that matching a message to these traits works. An emotional ad works better for high NFA individuals, while a logical ad works better for high NFC individuals. However, Di Plinio and his colleagues identified a gap in this knowledge. They noted that science did not fully understand how these orientation differences are encoded in the brain. They wanted to know if the functional connectivity of the brain—how different regions communicate while at rest—predisposes an individual toward one type of persuasion over the other.

Designing a Multimodal Experiment

To investigate this, the researchers recruited thirty-five healthy Italian adults. The methodology was designed to capture data from multiple sources, ranging from psychological surveys to advanced neuroimaging. The process began with behavioral assessments. Participants completed standard scales to measure their NFA and NFC. These scores allowed the researchers to calculate an “orientation” score for each subject, placing them on a spectrum between relying on affect and relying on cognition.

Following the surveys, the participants underwent magnetic resonance imaging (MRI). The researchers utilized functional MRI (fMRI) to track blood flow in the brain, which serves as a proxy for neural activity. This imaging took place in two distinct phases. The first phase was a “resting-state” scan. Participants simply watched a fixation cross on a screen for several minutes. This allowed the team to map the brain’s intrinsic architecture and see which networks were synchronized when the participant was not performing a specific task.

The second phase involved a persuasion task. While still in the scanner, participants read advertisements for various consumer products, such as a backpack or a book. For every product, the researchers created two different versions of the ad. One version was affective. It used sensory language and described feelings. For example, a backpack ad might describe “a joyful party of colors” and the “excitement of a new journey.” The other version was cognitive. It described functional attributes, such as “internal pockets,” “ergonomic shoulder bags,” and “dimensions.”

Measuring Activity and Collecting Choices

During the task, the researchers measured “task-evoked” brain activity. This data showed which parts of the brain lit up while the participant processed the persuasive messages. After reading each message, the participants provided an explicit evaluation. They rated how much they liked the object and how likely they were to buy it.

The experiment concluded with a final behavioral measure collected outside the scanner. Participants were presented with the pairs of messages they had seen earlier. They were asked to make a forced choice between the product described by the affective message and the product described by the cognitive message. This variable was labeled “choice” and served as the primary outcome the researchers hoped to predict.

Analyzing the Neural Architecture

The analysis employed graph theory and machine learning to make sense of the complex data. The researchers examined the functional connectivity of the brain, specifically looking at how different modules or networks interacted. They focused on the fronto-parietal network, a system often associated with attention and executive control.

The results revealed a distinct link between the brain’s resting connections and the individual’s psychological orientation. The analysis showed that the strength of cross-network connections in the fronto-parietal network correlated with the participant’s tendency toward affect or cognition.

Specifically, the team observed hemispheric asymmetry. Participants who were more “affectively oriented” showed stronger connectivity in the right hemisphere of this network. This aligns with older theories suggesting the right hemisphere plays a primary role in processing emotional stimuli. Conversely, those with a “cognitive orientation” displayed stronger connectivity patterns in the left hemisphere, a region typically associated with language and logical processing. This finding suggested that a preference for emotion or logic is not just a software preference but is reflected in the hardware wiring of the brain.

Predicting Consumer Choices

The researchers then attempted to predict the participants’ final choices using a machine learning classifier. They fed the computer various combinations of data to see which inputs produced the most accurate predictions. The inputs included the intrinsic brain data (resting connectivity), intrinsic behavioral data (NFA/NFC scores), extrinsic brain data (activity during the task), and extrinsic behavioral data (ratings of the ads).

The analysis showed that combining intrinsic features with extrinsic evaluations yielded the highest prediction accuracy. The model successfully predicted whether a person would choose the affective or cognitive target about 78 percent of the time.

The researchers found that intrinsic information—how the brain is wired and the person’s general personality traits—significantly improved the prediction compared to relying on the ad ratings alone. Interestingly, the task-evoked brain activity did not serve as a strong predictor. The brain activity recorded while the person read the ad was less useful for forecasting the final decision than the stable, resting architecture of the brain.

Understanding the Drivers of Choice

Further inspection of the data revealed which specific factors weighed most heavily in the prediction. On the behavioral side, the Need for Cognition score was a robust predictor of choice. On the neural side, the participation coefficient of specific brain nodes played a major role.

The study highlighted a network of brain regions that influenced the outcome. Higher connectivity in the “default mode network,” which involves the medial prefrontal cortex and is often active during self-reflection, favored affective choices. In contrast, higher connectivity in secondary visual areas and “task-positive” regions, such as the dorsolateral prefrontal cortex, favored cognitive choices. This pattern indicates that the neural basis for these decisions involves a competition or balance between systems dedicated to internal processing and those dedicated to external task focus.

Scope and Limitations

The study provides a detailed look at the neurobiology of persuasion, but the authors noted specific boundaries to their work. The sample size consisted of thirty-five participants, which is standard for complex neuroimaging studies but relatively small for broad behavioral generalizations. Additionally, the concept of “choice” in this context referred to a stated preference between two options in a controlled setting, rather than a purchase made with real money in a marketplace.

The researchers also pointed out that the study focused on “matched” messages. They compared affective people receiving affective messages against cognitive people receiving cognitive messages. Future research would need to investigate mismatched conditions to see how the brain reacts when a high-NFC individual receives an emotional pitch, or vice versa.

Implications for Business and Strategy

Despite the laboratory setting, the findings offer tangible insights for business professionals. The study reinforces the idea that consumer segmentation based on personality traits is scientifically valid. The fact that these preferences are mirrored in the brain’s intrinsic functional connectivity suggests that traits like Need for Affect and Need for Cognition are stable and deeply rooted. They are not fleeting moods but fundamental ways individuals process the world.

For marketers, this implies that a “one size fits all” message will inevitably fail with a significant portion of the audience. The data suggests that knowing a customer’s orientation—whether they lean toward the right-hemisphere dominance of affect or the left-hemisphere dominance of cognition—is a powerful tool for predicting their behavior.

Future Directions for Research

The findings open several new avenues for inquiry. The authors suggest that future work should look at how these neural mechanisms interact with other social factors, such as engagement or passion. There is also a question of how these brain networks develop over time. If brain connectivity is shaped by experience, can a person’s susceptibility to emotional or cognitive persuasion change?

Furthermore, the researchers identified a distinction in how the traits operated. While Need for Cognition was strongly linked to the cross-network communication patterns they observed, Need for Affect showed a weaker connection to this specific metric. This raises the question of whether emotional processing relies on a different, perhaps more localized, set of neural principles that have yet to be fully mapped.

By linking the psychological theory of matching with the biological reality of brain networks, this research moves the field closer to a unified model of human decision-making. It portrays the consumer not as a black box, but as a complex system where ancient neural architectures and individual personality traits converge to drive the choices we make every day.

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